Premier Home Delivery & UPS Shipping
Ethan Allen will select and utilize the best shipping method for your order based on the item and its packaging. Our product detail pages display availability and shipping method.
PREMIER HOME DELIVERY
What makes our in-home delivery hands down above the rest? Our skilled delivery team inspects and prepares each item before carefully assembling (when appropriate) and placing it in your home.
Delivery rates are based on the driving distance from the closest design center to your home and the total purchase amount.
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We currently ship to destinations within the 48 contiguous United States. We regret that we cannot ship to Alaska, Hawaii, U.S. Territories, APO or FPO addresses, or to international locations.
All orders are subject to review. Special services and remote location deliveries—such as island deliveries requiring ferry service—will be quoted and coordinated by our Internet Service Center professionals.
Home delivery is scheduled by appointment. Once your item(s) arrive at the Ethan Allen service location, a client services representative will call you to schedule your in-home delivery appointment.
Many items ship via UPS ground service. In-stock items should arrive at your home within 7 business days of receipt of your order. However, some items require additional handling time. If this applies to your item(s), it will be noted on the product detail page(s).
Once your order is placed, here’s what you can expect:
Items shipping via UPS:
When your order is accepted, you will receive a confirmation email. We estimate that in-stock items will arrive at your home within 7 business days of receipt of your order. If you have any questions regarding the status of items shipped via UPS, please contact our Internet Service Center and a client services representative will be happy to assist you.
Items delivered via our Premier Home Delivery service:
When your order is accepted, you will receive a confirmation email that includes contact information for the Ethan Allen Service Center that will complete your in-home delivery.
If the original estimated delivery time frame changes, your local Design Center or our Internet Service Center will contact you to provide updated information. When your order arrives at our Service Center, a client services representative will contact you to schedule your in-home delivery appointment. If you have any questions regarding the status of your item(s), please contact your local Design Center or our Internet Service Center and a client services professional will be happy to assist you.
In-home delivery items are unpacked, inspected, and prepared prior to delivery and will be set up in your home. We regret that we cannot install electronic equipment in our furniture. Delivery time may be extended for remote locations more than 75 miles from a Design Center.
Questions? Contact us at 1.888.324.3571 or firstname.lastname@example.org.